Do not treat tax as a discount promise
International patients often ask whether they can recover Colombian IVA. The responsible answer is that eligibility depends on the visitor status, the invoice, the purchased category and the active tax rules. First Light Fertility helps organize documentation, not promise a universal refund.
How the practical flow works
- The visitor pays the invoice when the supplier charges it.
- The fiscal documents are preserved with the correct buyer identity.
- Eligibility is checked against the active non-resident visitor refund rules.
- The refund request is handled after payment through the applicable tax channel.
Where the concierge helps
We maintain a tax-document checklist, collect invoices, warn when a supplier document is incomplete and route the patient to a qualified tax advisor when the amount justifies it.